Referrals

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Velaris accepts referrals from a wide range of professionals and organisations, including case managers, financial deputies and solicitors involved in Court of Protection–related work, and insurers or litigation teams seeking clarity, containment and demonstrable progress rather than open-ended intervention. We also welcome referrals from private families looking for structured, specialist neuro-rehabilitation, as well as Integrated Care Boards where local services are unable to meet an individual’s level or complexity of need. 

Velaris works with a small, carefully selected group of clients at any one time to ensure depth, consistency and meaningful progress, and we do not accept every referral. Prior to taking a case forward, we hold a structured clinical discussion to determine whether the presentation aligns with our specialist neuro-rehabilitation model, whether there is clear potential for benefit within a time-limited, goal-driven programme, and whether the associated risks, complexity and wider system factors can be managed safely and effectively within Velaris. Where Velaris is not the right fit, we are open and transparent and, where appropriate, support signposting to alternative services.